Crisis Intervention

24/7 Crisis Hotline

A qualified mental health professional can be reached 24/7 in the event of an emotionally-disruptive crisis by calling WellSource at (641) 424-2075 or 1-800-700-IOWA. Outside of business hours, calls are initially answered by the WellSource answering service staff. If it is determined that the caller is seeking emergency counseling, the answering service staff then alert the on-call crisis counselor, who is given the caller’s contact information. The counselor phones the caller directly to provide the requested support as well as to assess the need for involvement of further resources to ensure adequate safety and stabilization.